AI & Technology

What Is Automation?

Automation is the use of technology to perform tasks with little or no human intervention. It ranges from simple rules, such as scheduled bank transfers, to AI-driven systems that sort documents or answer routine questions. Businesses often evaluate automation by the time and cost it saves.

Rule-Based vs. AI Automation

Rule-based automation follows fixed steps and suits predictable, repetitive tasks. AI automation can handle more variable inputs, such as free-form text, but needs monitoring for errors.

Measuring the Benefit

A common way to assess automation is return on investment: time saved × cost of that time, compared with the cost of the tool and its setup.

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Last updated: September 29, 2026. This definition is for general educational purposes only. It is not financial, investment, tax, legal, or medical advice, and it does not recommend any product or course of action. For decisions about your own situation, consult a qualified professional.